Responsible AI at Adarga

Artificial Intelligence (AI) is an important and powerful 21st-century technology, and as AI becomes more prevalent in our everyday lives, so too does the topic of ethics. This responsibility is central to Adarga’s work in enhancing human ingenuity and helping our users to discover the deep and critical insights that drive faster and better decisions. 

At Adarga, we address this head-on within our business: acknowledging, examining and ensuring responsibility, transparency, accountability, and ethics are ever-present in our work as a company at the cutting edge of AI technology. 

The Adarga Committee for Responsible AI (ACRAI) was specifically created to meet this need. ACRAI guides Adarga’s approach in the responsible creation, good operation, and human-centric governance and oversight of AI. 

ACRAI is composed of Adarga team members at all levels and from all departments to ensure equality and equitability in our discussions around responsible AI use. ACRAI supports Adarga employees in the creation of responsible AI software products from idea to release - advising in our use of data and informing business decisions about who we work with. The Committee creates and oversees a framework that informs the direction and purpose of our Knowledge Platform®, guides Adarga as a company in the sometimes contentious field of AI, and through which any member of the Adarga team can question or query what is right.

This starts with our Responsible AI Principles:
 
1.    We retain human oversight and accountability 
2.    We prize transparency and explainability 
3.    We operate reliably, reproducibly and resiliently 
4.    We uphold fairness and non-discrimination 
5.    We have a positive impact across our community

These Principles form the foundation of our Responsible AI Framework, governed by the Committee’s Terms of Reference and a Code of Practice. They support Adarga team members in working with best practices in Responsible AI on a day-to-day level and at the highest business level, to ensure that we have clear accountability process and purpose.

The ACRAI is also actively engaged with the ongoing legal and governance developments around AI. Where legislation and lawmakers may be less agile in responding to the demands and opportunities afforded by this fast-moving technology, this has created a space where companies need to take responsibility for their AI design, development, implementation and usage.  

The repercussions of not doing this is causing concern in the general public, creating an environment where the benefits of AI are tarnished by the discussion of unintended algorithm performance, or around the deliberate misuse of AI like fake news, bad actors or bots. Simultaneously, there are fundamental questions to be asked of AI around trust, ethics, and understandability. The ACRAI is Adarga’s mechanism by which we can ask these same questions of our AI technology and how Adarga’s work intersects with these critical issues in order to establish how best to govern this complex environment.

Through the ongoing work of ACRAI and the values of Adarga as a company, we are continuing to drive forward the responsible and transparent use of AI. Our platform supports the human user to get to the answers they need to empower their decision-making. Our AI software does not seek to replace the human user, but to work with human teams of analysts to make data manageable and information more accessible to them. 

Responsible AI, ethics and transparency are becoming ever more vital, in parallel to the increasing presence of AI in our lives, work, homes and culture. Like shifting the tiller of a boat, any changes to our machine learning product design must take into consideration the wider possible impact. We believe in foregrounding Responsible AI and supporting our data scientists and engineers in making these decisions in a conscientious way to meet the challenges that this new technology necessitates, and the new responsibilities that are now at the feet of companies like Adarga working in AI. 

"Embedding these Responsible AI principles in our ways of working, processes and business ethos is fundamental as we continue to develop and deploy state-of-the-art AI capability to our customers."

Dr. Colin. Kelly, Chair of ACRAI at Adarga